With every single interaction, ellecor strives to provide exceptional customer service to owners and guests alike. Our prompt and personal approach results in happy, repeat guests and in turn, satisfied owners. The highest compliment we can receive is your recommendation.
Here’s what some of our customers have to say about their ellecor experience:
We recently stayed at Miner’s Nest Cottage & loved it. Everything Lauren said it would be it was. Lovely surroundings & great service form Lauren. Well done Lauren & keep up your fantastic customer service. We will most certainly be booking our next one with you!
– Michelle, guest February 2017
I just booked a fabulous 2 night / 3 day 21st Birthday large group adventure for my youngest daughter, her friends and my visiting mother – AND 4 dogs at Noosa Gums. I would absolutely recommend ellecor Holiday Home management to anyone, any time. Lauren was wonderful! She was available, constantly cheerful and friendly and genuinely cared about us having a fabulous experience, in every way. Lauren even sent us a welcome check-in message. I will definitely be using ellecor Holiday Home Management and booking through Lauren again! Thank you for making our stay such a special one.
– Allie, guest May 2018
Lauren’s communication with her clients is absolutely phenomenal. Every little detail has been considered and effectively passed on. Everything was very clear to me when I booked, leading up to the holiday and after check out. The Miner’s Nest was immaculate and exactly how Lauren described/explained it. I would love to book through Lauren again as it made the whole process so much easier!
– Sophie, guest April 2018
Lauren was such a pleasure to deal with, she was prompt with communication and went to extra effort to return something to us that we left behind. Thanks so much Lauren, having you take care of the whole experience, from booking to check in, to return of deposit (and phone charger!), it has been a seamless experience. I would highly recommend Lauren’s service to anyone looking for a holiday rental.
– Samantha, guest April 2018
We have no hesitation in recommending Lauren as a property Manager, in fact we often do!! She is proactive, dedicated and we have found the management service she offers to be outstanding! Lauren has surpassed our expectations as property owners, managed excellent relationships with subcontractors whilst also delivering a five star service to guests. Not an easy task to balance the sometimes competing interests of all these groups, Lauren is an excellent team leader though and she makes it simple. She is responsive and transparent in her communication and always professional, allowing her to deliver a truly superior service. We are very grateful she was recommended to us!
– Sarah, owner July 2017
Contacting Lauren from ellecor was a breath of fresh air! She was very prompt in response to our enquiry – We found her extremely capable/efficient. Our first holiday away from hotel environs and understanding this Lauren was one step ahead of every question we had. Photos/description of The Queenslander were spot-on. Her wealth of knowledge on Noosa area was immeasurable, her recommendations on where to eat/play/shop were on-the-ball. Her Welcome Pack was so comprehensive. We have already recommended her to two of our friends with holiday properties and will certainly use her in future to book another holiday. Bravo ellecor.
– Paola, January 2017
Lauren from ellecor has done a spectacular job in helping us get our B&B / short-term rental property off the ground. She is totally committed both to us (as property owners) and to the guests that she provides a service to. She thinks of everything and is so helpful and lovely. A pleasure to work with her!
– Nat, owner October 2016
Lauren from ellecor Holiday Home Management has managed our property, the Miners Nest since 2015. Showing a great depth of business acumen as well as providing sound and expert advice on how best to promote and manage our home, Lauren provides prompt responses to booking enquiries and detailed follow up for all of our guests. The guest reviews alone stand for themselves as testament to Lauren’s dedication to ensuring each guest has the best possible stay.
Prior to Lauren’s assistance we received less than a dozen bookings a year, now our home is booked every weekend and mid-week for months in advance with many guests booking return stays!
Lauren has always been helpful and easy to communicate with. Without hesitation she will go the extra mile to share her knowledge to ensure our home is the best it can be. We are extremely pleased with Lauren’s handling of our property and hope that we can continue our business relationship for many years.
– Rohan & Mel, owners July 2016
5 stars without hesitation. Lauren provided fantastic rates, on top of fantastic accommodation. Despite issues arising at the house, Lauren swiftly found the best solutions to ensure our stay was perfect. Will definitely be looking to book further accommodation through Lauren in the near future!
– Chez, guest January 2018